DELETE YOUR ACCOUNT
This page explains how to permanently delete your InChained account and all associated data. It applies to accounts created on the web, iOS, or Android.
1. HOW TO DELETE YOUR ACCOUNT
You can delete your account from any platform. Deletion is immediate.
- Web: Log in and open your Profile → Delete Account → type DELETE to confirm.
- iOS / Android app: Profile → Delete Account → type DELETE to confirm.
- Can't log in? Email privacy@inchained.com from the address linked to your account and we will delete it for you within 30 days.
If you own a crew that still has other active members, deletion is blocked until those members leave or the crew ends — this protects the other members' data and chains. The app shows you exactly which crews are blocking.
2. WHAT GETS DELETED
Deleting your account permanently removes:
- Your profile (callsign, avatar, email link to the Service)
- Crews you own (including their chat and history)
- Your proof submissions and proof images in storage
- Your chat messages, votes, objectives commitments, and achievements
- Your device push-notification tokens and notification preferences
- Any active web (Stripe) subscription is cancelled automatically
Subscriptions purchased through the App Store or Google Play must be cancelled in your Apple / Google subscription settings — we cannot cancel those for you, but no further data is processed after deletion.
3. WHAT IS RETAINED, AND FOR HOW LONG
| Account & activity data | Deleted immediately on account deletion |
| Proof images | Deleted immediately on account deletion. (Otherwise they are kept while the Crew runs and purged once it is completed or cancelled.) |
| Subscription / payment records | Removed from our database on deletion. Stripe, Apple, and Google independently retain the underlying transaction records for up to 7 years under bookkeeping law. |
| Analytics events | Fully anonymous — never linked to your identity; nothing to erase |
4. QUESTIONS
See our Privacy Policy for full details on data handling, or contact privacy@inchained.com.